FAQ

1- What is your payment method?

We work via all major Credit/Debit cards, Net Banking (NEFT), Pay Pal, PayTM services. For any other query, please email us at namaste@meiraas.com, & we will respond at the earliest.

2- What is Return policy?

Please check the detailed Return Policy

3- Do we ship WorldWide?

Please check the detailed Shipping Policy

4- What are your shipping charges?

Please check the detailed Shipping Policy

5- Where all can you deliver?

We ship Worldwide. During your purchase we will be able to tell you if we can ship on a particular pincode, once you enter the address. For more details refer to Shipping Policy.

6- Do you take corporate orders/B2B orders?

Yes, you can drop in a mail to us via information provided in Contact Us.

7- Do you invite sellers to sell on your platform?

We have not yet activated that facility. We will inform on the same, when we do.

8- What are your working hours?

We work Mon-Fri from 9.30am to 6.00pm, and Sat from 9.30am to 1.30pm. You can obviously shop with us 24X7. These are the hours where we will do collection updates, respond to your queries, dispatch etc.

All major Public Holidays are counted as non working days at Meiraas.

 You can still shop with us, & your orders will be dispatched once our office has re-opened on first come first serve basis.

9- Where can we address specific queries?

On Homepage, you will find a window on bottom right hand corner called Talk to Us. We will answer specific queries there.

Gift Card Amount

₹5,000, ₹10,000, ₹15,000